We want you to feel confident and cared for when shopping with us. If you change your mind about a purchase, we’re happy to accept returns under the following conditions:
Eligibility for Return
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Products must be returned in exactly the same condition as received — unused, unopened, and with all original packaging intact.
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Protective seals must not be broken or tampered with. For hygiene and safety reasons, we cannot accept returns of items that have been opened or used.
Return Shipping
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Return postage costs are the responsibility of the buyer. We recommend using a tracked service to ensure safe delivery.
Notification & Timeframe
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You must inform us of your intention to return the item within 7 days of receiving your parcel.
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Please contact us via the email address provided on our website, including your order number and reason for return.
Once your return is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed to your original payment method.